Privacy Policy

Introduction

Best-Case Scenario Srl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website best-case-scenario.it (the "Site").

By using the Site, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the Site.

Information We Collect

Personal Data

When you use our contact form, we may collect the following personal information:

• First and last name
• Email address
• Company name (optional)
• Team size (optional)
• Message content

Automatically Collected Data

We may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages visited and time spent on pages

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services (with your consent)
• Improve our website and user experience
• Prevent fraudulent or malicious activity
• Comply with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 2 years.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage with AWS infrastructure
• Rate limiting to prevent abuse
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@bestcasescenario.it

Cookies and Tracking

Our website currently does not use cookies or third-party tracking scripts. We may implement analytics tools in the future, in which case this policy will be updated accordingly.

Third-Party Services

We use the following third-party services:

• AWS SES (Simple Email Service): For sending emails from our contact form. AWS complies with GDPR and other data protection regulations. Learn more at aws.amazon.com/compliance/gdpr-center
• Vercel: For hosting our website. Vercel is GDPR-compliant. Learn more at vercel.com/legal/privacy-policy

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: